Bugs & Known Issues
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I created my landing page, it gives me a 404 error. I tried a custom domain name by setting CName & A records as well as using a launchrock
I created my landing page, it gives me a 404 error. I tried a custom domain name by setting CName & A records as well as using a launchrock
26 votes -
Ignition theme requests assets from wrong domain
The ignition theme widget tries to request the following files from our server rather than the Launchrock servers:
/js/ignition/themes/mobile_app/img/lx.jpg
/js/ignition/themes/mobile_app/img/ph.jpg
/js/ignition/themes/mobile_app/img/logo.png14 votes -
favicon
the favicon wont load! i keep getting the same one i had... trying yo load a newer version but still getting the same one, thanks
4 votes -
"Thank you" Email not being sent after sign-up
"Thank you" Email not being sent after sign-up
I wanted to test the sign-up field by entering my email address to see what the thank you email would look like once it was sent, but i never received it. I've tried 4 different email addresses but all have had the same result
6 votes -
Not recognising my address
I'm trying to sign up to build a landing page, everything is fine, but it's not validating my address (Ireland doesn't use zip/postal codes). Please help
1 vote -
the form doesn't validate required fields and email address?
When I enter a fake email or don't fill in my name it don't send but it doesn't say what the error is.
1 vote -
No "Send Invitations" button after email import on Share page
After importing emails from GMail into the sharing page there is no "Send Invitations" button so the user cannot share. It works once a user starts typing in the email field.
7 votesThis is a UI /UX issue as opposed to a bug. We do recognize the need.
For now it will open when you click in the email field.
W e plan to improve on this design when we have a chance to devote development time to it.
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.yt domain not allowed for email address
Tried to sign up on a launchrock page, only to discover your system rejects email addresses where the domain name's TLD is yt.
I suspect your software, like many others too, imposes far too strict restrictions on the format of an email address (See RFC2822).
1 vote -
Can't Update Social Media Shared Text
Once I launched I could easily change my landing page text; however I couldn't update the text shared by the social media (e.g. facebook) which isn't relevant / written correctly... How can I update this text?
Thank you
3 votes -
Signups fields
If extra fields signups are not filled in, then just filling in email doesn't work to validate in the end. Would be better that we could enter email at least, and other fields not be mandatory.
1 vote -
Reply to
Hey,
In the building process Launchrock requires an "Email reply-to address", but there is no such field to fill in.
7 votes -
Widget Background
Greetings,
Sorry to bother you; however, I have a wee issues with the widget.
I just want the email box itself but It comes in with a white background and I want the background to be that of the HTML5 index.htmlAlso if I wanted to stop it from changing position based on the scale of the browser how would I go about doing that? Cheers!
Cheers in advance for your help
rareflare.com
7 votesWe are planning to resolve this issue, probably with a simple on / off switch. Planned and near the top of our development list.
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Cannot paste into E-mail Message field
The E-mail Message field in the E-mail Configuration tab does not register text pasted from clipboard, in other words, if you paste copy the preview email does not update, and after Launch, is not saved and reverts back to the default e-mail message. I observed that you will have to manually type into the box to have the preview updated but in most cases after typing quite some long text, it also disappears after launch/save.
The physical address fields also intermittently empties their values and we need to fill them again.
Tested using Firefox, Chrome, IE9.
10 votesI’ve filed a ticket on this. We’ll triage this with our other tickets. We agree that this is not an optimal UX, but since it does not impact your ability to write your email messages, just the ability to paste them, it will likely be placed below more urgent development goals and bug fixes.
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Linkedin text and image is not updating after I have modified the text and image for all my other social sharing options.
I have updated my text and images for all my social sharing options, however the linkedin share still has the old text and image. I have enabled and disabled it with no luck. How do i get it to update?
10 votes
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